Dear Valued Litehouse Customer,
As you know, we're passionate about creating beautiful and long-lasting lighting solutions for your home. Quality is, and always will be, our top priority. That's why we use only 100% copper wiring in all our lighting products.
Copper offers significant advantages over the copper-clad wiring used by many cheaper lighting brands. It ensures:
Longer Product Lifespan: Your lights will continue to illuminate your space for years to come.
Stronger & More Reliable Connections: Experience worry-free operation with superior conductivity.
Enhanced Performance: Copper wiring delivers optimal brightness and consistent lighting.
This commitment to quality is reflected in our impressive average customer review rating of 4.9 out of 5 stars! We're incredibly grateful for your trust and positive feedback.
Maintaining this level of quality requires ongoing investment. Recently, the global price of copper has increased by over 16%. This significant rise in raw material costs necessitates an adjustment in our product pricing, effective June 1st, 2024.
We understand price changes can be inconvenient. However, we remain steadfast in our promise to deliver the best possible products and services. Here's how we're demonstrating that commitment:
Extended Warranty: Effective immediately, we're extending the warranty on all bulb string lights from 1 year to 2 years. This extended coverage reflects our confidence in the quality and longevity of our products. [For more information about our Warranty Policy Update: Click Here]
We value your continued support and are so grateful to have you in the Litehouse family. Should you have any questions about the upcoming price adjustment or our warranty extension, please don't hesitate to contact us. We're always happy to help!
Kind regards,
Mike VdV
Co-Founder and CEO Litehouse Lighting (Pty) Ltd